Our ever-growing Customer Success team handles an array of behind-the-scenes activities and tasks. Our mandate is to free the sales team to focus solely on revenue-generating activities. The team has a wide variety of skills, including the ability to see the big picture around strategy and also get into intricate process details.
Customer Success Manager
“When I moved to the UK I had the opportunity with StarLeaf to continue my career path in the tech industry which I am passionate about.”
Sales Support Executive
“The satisfaction of helping and resolving an issue, making things easier on a fellow staff member is fantastic.”
We are responsible for finding, attracting, retaining and developing the people needed to fuel our continuing growth.
“When I am not stroking the pillows in the office I am probably helping StarLeaf attract the best talent.”
The Logistics team is responsible for supporting our customers' order fulfilment needs in the EMEA region, as well as providing stock to our global stocking locations in North America, APAC & CALA regions. The team is also responsible for overseeing our supply chain logistics, and ensuring that components and production materials arrive at our third-party manufacturer's site in a timely manner in order to keep to our strict production schedule.
“Every day is different. Most of my time is spent developing and implementing processes with the aim of optimizing the efficiency of our global logistics team. Aside from this, I spend a lot of time problem solving, responding to customer queries, providing training to logistics staff members and ensuring StarLeaf complies with import/export laws worldwide.”
The finance team is based at the Croxley office and is divided into several sections including core accounting, cash management, financial planning and analysis, accounts receivable, accounts payable and payroll. Our aim is to support internal and external stakeholders on all financial matters and help the business achieve their goals. In 2019, the team doubled in size and will continue to grow as the business grows.
Business Support and Facilities
Our role covers many areas, from ensuring the working environment is safe and pleasant, to arranging logistics for training and events, through to making sure there is always fresh fruit in the kitchen. Every day is varied and full of new challenges.