Three good habits for secure video collaboration and conferencing

For National Computer Security Day, make sure you’re applying these simple steps to help beat threats that target video conferencing, meeting and messaging apps.

November 30, 2020

Up to 60% of cyber security breaches are still caused by human error. So your users need to maintain basic security good practices when they use video collaboration and meeting applications.

1. Use strong and unique passwords

The revelation that thousands of user IDs and passwords for a leading video conferencing app were for sale on the dark web might not seem like a big deal. But the real value in these user credentials was that they could often be used to access other systems and applications containing far more sensitive information, like payroll details or R&D. So Step One is to make sure everyone uses a strong and unique password for every application.

2. Be alert to spear phishing messages in video meeting apps

Spear phishing attacks spoof users into giving up sensitive data by impersonating legitimate messages; 22% of all cyber breaches in 2019 used this technique. One video collaboration platform in particular has experienced a rash of believable-looking notifications asking users to verify their credentials. Users who click these messages are led to bogus websites that capture user details, which are then used to gain access to other systems. So Step Two is to educate users that spear phishing is no longer confined to email, and to help your people differentiate genuine and fake messages.

3. Protect your biggest asset: your wellbeing

The Information Security Forum has identified feelings of long-term isolation caused by home working as a potential cause of “increased stress and cyber anxiety which will result in a lowering of vigilance”. As many people find themselves working longer and later from home, Step Three is to encourage people to keep sensible hours. That means shutting down for the day before their judgement gets faulty, and before they accidentally upload sensitive content to the wrong messaging channel in a collaboration app. Or use WhatsApp for to share a confidential file just to get a job finished.

Choose secure video collaboration apps

Some messaging, meeting and video calling apps offer additional safeguards against human error. StarLeaf uses one-time passcodes to authenticate user devices, taking away the need for user passwords. Chats are presented consistently, so there’s no scope to spoof users with messages designed to look official. And while the simple StarLeaf interface won’t prevent you accidentally messaging the CEO at 2am, it will help you to focus on what matters, and make it easier to get your work done.

If you have any questions, just get in touch.