Operational resilience for enterprise communications

Recover quickly and respond effectively when problems arise

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Risk landscape

The new risk landscape

The widespread shift to remote working, and the acceptance by customers of video as equal to face-to-face interactions, means many businesses are increasingly dependent on services like Microsoft Teams, Zoom and Webex for their essential operational and revenue-generating activities.

At the same time, risks are growing. The Allianz Risk Barometer 2022 lists cyber incidents as the top global business risk, and a series of outages hitting big Cloud providers and some of the largest tech companies have shown that unexpected downtime can happen to anyone: nobody is too big to fail.

It’s clear that communication channels must be protected like any other critical business tool, and should now feature prominently in operational resilience and risk assessments.

StarLeaf Standby Resilience Toolkit

Your secure and compliant operational resilience tool-kit

As part of a firm’s operational resilience and compliance readiness, StarLeaf Standby provides a comprehensive suite of secure real-time communication tools. These enable continuity of internal and external communications, under any circumstances where normal operations are disrupted.

How StarLeaf Standby helps

StarLeaf Standby can help businesses to meet a wide range of national, international and industry-specific frameworks and regulations.

BEST PRACTICES +

BCI Good Practice Guidelines

(Business continuity – all industries)

A widely followed step-by-step model for effective business continuity.

Where a business impact analysis (BIA) identifies an organisation may exceed its minimum tolerable period of disruption (MTPD) as the result of a Microsoft Teams, Zoom or Webex outage, StarLeaf Standby offers instant failover for critical communications.

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STANDARDS AND FRAMEWORKS +

ISO/IEC 27001:2013: A.17

(Information security – all industries)

A.17 sets out the business continuity requirements an organisation must demonstrate as part of their ISO/IEC 27001 accreditation. It requires a business to embed a level of redundancy into its systems so that continuity of information security can be maintained. StarLeaf fulfils this requirement by offering instant failover from an organisation’s main communication services.

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ISO 22031

(Business continuity – all industries)

ISO 22031 requires businesses to put in place measures to enable timely warnings and communications in the event of a major adverse event. In addition, businesses are required to review and update their business impact assessment and analysis when the business experiences significant changes.

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For businesses that have made a significant transition from office-based to hybrid working, StarLeaf provides a complete failover business communication and collaboration service.

How does StarLeaf Standby work?

Getting started is as simple as signing in to the simple yet powerful online portal
Authenticate your Microsoft O365 tenant with StarLeaf Standby
You’re done! Ready to run practice simulations and instantly failover to StarLeaf Standby when you need to