Introducing StarLeaf Standby

StarLeaf Standby is the unique communications failover service that delivers secure collaboration during and after any situation that renders your primary platform unavailable.

StarLeaf Standby helps organisations

For organisations that are dependent on MS Office 365, Teams, or Outlook, StarLeaf Standby offers a suite of failover tools that can be activated instantly, including unique capability to automatically fail over all scheduled upcoming video meetings, as well as messaging and calling, to a completely secure and out-of-band communications platform. StarLeaf Standby also fully supports organisations that are using Zoom or Cisco Webex as primary or supplementary communications platforms.

Business continuity readiness

Maintain business-critical communication

Cyber incident response and recovery

Manage an effective incident response

Financial regulatory compliance

Achieve regulatory compliance

This means less downtime and more productivity, protection from financial and reputational damage and reassurance for your users, colleagues and customers.

StarLeaf Standby is powered by the StarLeaf platform, renowned for its security and industry-unique 99.999% service level uptime guarantee and relied upon for robust business communications by millions of happy users.

Find out more about the resilient StarLeaf platform in our dedicated security centre.

StarLeaf Standby features

At the heart of StarLeaf Standby is a set of essential features that support business continuity and incident response in the event of an outage.

Standby meetings failover

Meetings failover

At the press of a button all your scheduled Teams, Zoom or Webex meetings are instantly and automatically recreated on the StarLeaf Standby platform. This unique capability means you or your admin won’t need to reschedule or manually recreate meetings, so you can operate as business as usual.

Standby emergency broadcast messaging

Emergency broadcast messaging

When your regular comms platforms are unavailable, communicate to your users instantly en masse with emergency SMS messages sent via StarLeaf Standby. Let them know an incident or outage is in progress and provide next steps and reassurance.

Standby instant conference bridge

Instant conference bridge

Instantly send an SMS to your incident response team with details of an emergency conference call they can dial into to get response and recovery processes started.

Standby Active Directory back-up and browsing

Offline Active Directory snapshots and browsing

Automatic snapshots of last-known good points so that admins and users can still browse directory information, such as contact details, should live access need to be shut off or your Active Directory be compromised.

Enhance your StarLeaf Standby deployment and failover capabilities further with a set of enterprise communications, resilience, and response tools.

Calendar failover

Calendar failover

See all your upcoming calendar events in one view, with clickable join links for instant access and an at-a-glance overview for your day.

Video and voice calling failover

Video and voice calling failover

Make instant one-to-one voice and video calls to all your Active Directory contacts, and anyone, anywhere, from any device to keep you connected and communicating in a crisis.

Instant messaging and chat failover

Instant messaging and chat failover

Access simple, reliable and secure one to one and group chats with unlimited attachments. Keep your colleagues communicating while primary services are unavailable. Bring together your response teams to share plans and critical information securely.

Hunt groups

Hunt groups

Unique to StarLeaf Standby, support your users during an incident by setting up video hunt groups to provide support desk services that users can dial from any device.

Complete your communications failover capabilities with additional insurance options for meeting rooms and telephony.

Poly meeting rooms failover

Poly meeting rooms failover

Meeting rooms equipped with Poly X-series running Teams or Zoom? Quickly and easily failover to StarLeaf during an outage. Ensures your rooms are still available to users who can carry on business as usual.

Direct routing telephony failover

Direct routing telephony failover

Primary telephony systems unavailable? Opt for StarLeaf Standby comprehensive failover for phone systems and telephony with full PSTN connectivity.

How does StarLeaf Standby work?

Getting started is as simple as signing in to the simple yet powerful online portal
Authenticate your Microsoft O365 tenant with StarLeaf Standby
You’re done! Ready to run practice simulations and instantly failover to StarLeaf Standby when you need to

What does StarLeaf Standby look like in action?

From an outage to a major incident, StarLeaf Standby supports business continuity and incident response at every stage, bridging the gap between failure and disaster recovery.

Example incident timeline

Peacetime
Configure StarLeaf Standby to your organisation’s requirements
Use StarLeaf Standby incident simulations to run fire-drills and stay ready
Threat detected
Activate StarLeaf Standby and fail over meetings
Send StarLeaf Standby emergency SMS messages to your users and teams
Bring your emergency response teams or key staff together instantly on an emergency conference call
Browse StarLeaf Standby Active Directory snapshots for last known good point to retain access to critical information
Active Directory snapshots provide directory information in the absence of access to primary platform
Incident ongoing
Use StarLeaf video meeting failover to support live addresses both internally and externally to keep all stakeholders updated
Support business continuity by enabling instant messaging and chat, calendar and voice and video calling failover for all users to keep connected
Allow incident response teams to collaborate and communicate securely, outside of a potentially compromised platform, with chat, calling, and secure file-sharing
Maintain open lines of communication with telephony failover
Restoration
Seamlessly fallback to your primary solution when it is safe to do so or when services are restored

Feature comparison

Starting from just $1 per user per month. Visit our pricing page for more information.

Core

Video

Enterprise

Emergency broadcast messaging

Send instant emergency SMS alerts to keep your teams up to date
Included
Included
Included

Instant conference bridge

Bring your response team together on an audio call to discuss action plans
Included
Included
Included

Offline Active Directory snapshots and browsing

Enable access to your crucial internal information even in an outage. Snapshots allow you to revert to the last known good point
Included
Included
Included

Meetings failover – phone-in

Automatically recreate your upcoming meetings and join instantly with your phone
Included
Included
Included

Meetings failover – video join

Selected users can join recreated video meetings from their browser with WebRTC join
Not included
Included
Included

Video and voice calling failover

Make instant one-to-one voice and video calls to all your Active Directory contacts
Not included
Not included
Included

Hunt groups

Set up video hunt groups to provide support desk services that users can dial from any device
Not included
Not included
Included

Calendar failover

See all your upcoming calendar events in one view, with clickable join links for instant access
Not included
Not included
Included